I have printed a couple of books trough the Blurb services already, and wanted to make a new collection of prints for my location search. It is always handy to carry an overview of recent work with you, if you want to negotiate the possible use of a place/building/location for future shoots.

I had made a lightroom book, which I mostly do, and published it to the Blurb website the usual way.

Blurb has proved to be a quick and reliable partner, and this was not different this time, hardly a week later, my order got shipped, next day delivery at home. March 20th.

Curiously running trough the pages however, I noticed something wrong all the way, on two facing pages. A stain running vertically over the pages: (sorry for the sloppy images)

blurb print error

So I opened up a support ticket with Blurb.
Received a message that same day, that I would get a replacement copy printed, at no extra cost.
(very swift reaction and no discussion, thumbs up for Blurb)

Second copy arrived a week later. March 27th. Of course I ran trough the book immediately, finding out that there were no stains in this book, but that every page had an ugly bue-green color cast on it. My models certainly don’t look good in green. :(

2d print copy book

Re-opened the same support ticket I had before, thanking them for dealing with the print stains, but complaining that my models looked green, and that the color reproduction was too far off target for a photo book. … It took a while before I received an answer this time, and first thing they answered me was that they needed advice from a colleague that was not present at that time to make sure that this qualified for a reprint, so it could take a while. It took a week, before I got nervous and re-asked my question on the status of my support ticket. Then came the answer from another person, that indeed ‘people at Blurb need to work very fast and that colour shifts happen in digital printing, etc … ‘
Well then, I’ve answered the friendly person, I have been working in the printing industry before (which is true, I am a graphic designer and I worked in prepress and publicity companies before) and that I am aware that some colour variations do occur, but that I was also aware of the existence of calibrated workflows, and that Blurb, as a main partner with Adobe Lightroom needed at least to be able to prove that they could do better than this, as they had done in the first print (which had good colour reproduction). That this was a portfolio piece that I wanted to be proud about, and that it was not the case right now.

One day later I received a message that I would receive another printed copy of the book, at no extra cost.
A week later my new book arrived, a good one this time.

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thank you Blurb, for dealing with your own quality issues.

ludwig

I would call it a perfect day.
Perfect weather, perfect location, perfect model.
A first single image of this shoot with Pauline. Pauline had been my first model in the series ‘at the Mansion’ shoots, about 2 and a half year ago. Shortly after that shoot she suffered severe injuries from a traffic accident. But she’s back, and she loved being in front of the camera again.
Congratulations to you Pauline, for your courage, your perseverance and your hard work, for getting back your life, I think you came out stronger.

Cirrus, named after the clouds, that so nicely accompanied this shoot.

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Canon 5D II with Canon 17-40 mm f4.0, 1/125s at f 11, ISO 100.
come again soon for more images of this wonderful day.

Location: SONS

thank you for reading,

ludwig

thoughtful, spontaneous, fun, serious, wondering, open minded, …

… Jenn told me she didn’t fit too well on images. That was until she saw the results of our shoot.
“the end result really is ‘WAW’, so you were right that being a good model is linked to the qualities of the photographer … whenever you have a location again I’d be most pleased to be your model again.”

I think I’m flattered. 8-)

Same setup as the color version of this shoot. Only this time developed in a black and white version.
I Hope you like the images.

Come back again soon, to see the results of my next shoot. I promise now already they’ll be fantastic. (that’s because I’ve seen them already :p )

All the best, thank you for stopping by.
Never hesitate to leave a reaction.

ludwig

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